mStłuczka Now Live in the mObywatel App – No More Paperwork for Drivers After a Collision

The new mStłuczka module in mObywatel is a game-changer for drivers: report a collision from your phone, with no paperwork and no stress.

mStłuczka – a breakthrough for drivers

Since 1 September 2025, the long-awaited mStłuczka feature has been available in the mObywatel app. The module lets users report road collisions directly from a smartphone, without tedious retyping of data or searching for forms. It responds to the growing number of minor collisions on Polish roads – in 2024 alone there were over 390,000 of them.

How does mStłuczka work in practice?

The whole process is divided into intuitive steps:

• In the app menu, select the Services section, then Driver and vehicles, and tap the mStłuczka tile.
• Follow the instructions on the screen.
• Agree on a shared version of events with the other driver; both phones must have the mStłuczka module active.
• Each participant selects in the app whether they are the injured party or the at-fault driver.
• Add photos and necessary information – vehicle and driver details are automatically retrieved from registers, so you do not need to type them in manually.
• The app generates a QR code – the second participant scans it with their phone to synchronise the statements.

Safety and on-site support after a collision

If the accident/collision requires intervention by emergency services, the app explicitly reminds users to call 112 and ensure the safety of everyone involved.

Why is mStłuczka a convenience and an improvement?

The new solution brings tangible benefits:

• Zero paper forms or printing of documents.
• Sending a completed report to the insurer even from the collision site.
• Automatic data retrieval reduces the risk of typos and errors.
• The electronic version of the statement speeds up the payment of compensation.